Monday, July 30, 2012

Varsity website crash gives a tough time to applicants

Here is another example as How user behavior cannot be efficiently predicted and requirements given to the performance engineering team often fails to take care of worst case scenarios.

Below is press release for this incident,

Students opting for online admissions to various courses offered by the University of Pune (UoP) have been facing a harrowing time for the last couple of days due to frequent crashing of the varsity’s website.

The problem has been arising due to the inability of the server to accommodate the increased traffic. Taking cognizance of the problem, the university has decided to increase the capacity of the server.

While talking to DNA, UoP’s technical staff said, “The problem began as the site is used for multiple purposes right from online admissions to applying for convocation, revaluation, online results, to college related work.”

“We had to increase the bandwidth which was 25 megabyte per second to its upper limit to accommodate the increased traffic,” said the staff members refusing to give details of the upper limit.

According to the technical staff, “Students from all streams BA, B.Com, B.Sc, BCS and law management were trying to access the website at the same time which resulted in the crashing of the site. Actually, we had approached all our telecom providers to increase the bandwidth which was supposed to be increased by Thursday, but they couldn’t due to some problem. It was increased by Friday evening.”

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